Terms & Conditions

Health and Safety

Safety of all our First Senses members is paramount. Your child(ren) remain your responsibility while at First Senses sessions, events and parties and must be supervised throughout (if you leave the room for any reason, please take your child with you).

We politely ask that members do not attend if their child is suffering from a contagious illness or is generally unwell. This includes any symptoms of COVID-19.

Whilst we endeavour to clear all spillages as soon as they have occurred, some of the materials can cause the play area to become slippy so please, NO running.

All materials are made in the knowledge that they are to be played with under a parent/carer’s supervision.

If you leave the messy play room for any reason please take your child/ren with you to ensure they remain in your care.

First Senses accepts no liability or responsibility for any belongings including clothes that are stained, marked or damaged. Please note that the paint may stain.

The materials used in First Senses sessions are all sourced from trusted suppliers/high street retailers/well-known supermarkets and are provided in the knowledge that parents/carers supervise their children while they play with them at all times.

Even thought we use messy products which are non-toxic the products provided are NOT intended to be eaten.

We do not use eggs, milk or nuts in any of our sessions. However, some products have allergy warning labels that state “may contain traces of” in these products. Please highlight to First Senses Leaders of any allergies during the session. We can advise of ingredients use within our activities.

Some materials we may use could pose a choking hazard to children if they put them in their mouths for example, pebbles, marbles, small toys etc. Once again we remind parents/carers during the session to ensure their child/ren are to be supervised at all times.

Payment

Payment is required on booking and is inclusive of GST.

Payment includes credit card/PayPal charges.

Due to hire charges. preparation and material costs, payment is non-refundable and non-transferable (no credit will be given), however you are welcome to pass on your ticket in order to recoup your money.

Attendance

Please sign in to the event upon arrival. Please notify First Senses as soon as possible if you aren’t able to attend a session that you have booked on to.

Cancellations

First Senses reserves the right to cancel sessions without refund in circumstances beyond our control,  although we will endeavour to run catch-up sessions. If First Senses are unable to offer a catch-up session then refunds will be given. If you have any further queries, please check the FAQs, or contact your First Senses Leader.

Photo Consent

First Senses leaders may take photographs and video clips at sessions. This footage may be used on the website, Facebook pages, and on marketing materials. If you do not wish to have your child’s photograph taken, please state this on your booking form and also let your leader know when you sign in at the session.