Terms & Conditions
Health and Safety
Safety of all our First Senses members is paramount. Your child(ren) remain your responsibility while at First Senses sessions, events and parties and must be supervised throughout (if you leave the room for any reason, please take your child with you).
We politely ask that members do not attend if their child is suffering from a contagious illness or is generally unwell. This includes any symptoms of COVID-19.
Whilst we endeavour to clear all spillages as soon as they have occurred, some of the materials can cause the play area to become slippy so please, NO running.
All materials are made in the knowledge that they are to be played with under a parent/carer’s supervision.
If you leave the messy play room for any reason please take your child/ren with you to ensure they remain in your care.
First Senses accepts no liability or responsibility for any belongings including clothes that are stained, marked or damaged. Please note that the paint may stain.
The materials used in First Senses sessions are all sourced from trusted suppliers/high street retailers/well-known supermarkets and are provided in the knowledge that parents/carers supervise their children while they play with them at all times.
Even thought we use messy products which are non-toxic the products provided are NOT intended to be eaten.
We do not use eggs, milk or nuts in any of our sessions. However, some products have allergy warning labels that state “may contain traces of” in these products. Please highlight to First Senses Leaders of any allergies during the session. We can advise of ingredients use within our activities.
Some materials we may use could pose a choking hazard to children if they put them in their mouths for example, pebbles, marbles, small toys etc. Once again we remind parents/carers during the session to ensure their child/ren are to be supervised at all times.
Payment
Payment is required on booking and is inclusive of GST.
Payment includes credit card/PayPal charges.
Due to hire charges. preparation and material costs, payment is non-refundable and non-transferable (no credit will be given), however you are welcome to pass on your ticket in order to recoup your money.
Attendance
Please sign in to the event upon arrival. Please notify First Senses as soon as possible if you aren’t able to attend a session that you have booked on to.
Cancellations
First Senses reserves the right to cancel sessions without refund in circumstances beyond our control, although we will endeavour to run catch-up sessions. If First Senses are unable to offer a catch-up session then refunds will be given. If you have any further queries, please check the FAQs, or contact your First Senses Leader.
Photo Consent
First Senses leaders may take photographs and video clips at sessions. This footage may be used on the website, Facebook pages, and on marketing materials. If you do not wish to have your child’s photograph taken, please state this on your booking form and also let your leader know when you sign in at the session.
Equipment Hire T & C's
In these terms and conditions of hire: “Equipment” means the items hired out by the owner to the Hirer; “Hirer” means any person, company, corporation or government agency, or its representative who shall hire equipment or engage the services from the owner; “Owner” means "First Senses" “Terms” means these Terms and Conditions.
Ownership: The equipment supplied for hire remains at all times the property of the owner.
Inspection: As part of the owner’s stringent quality assurance process, all equipment is checked, counted and cleaned prior to dispatch. It is the Hirer’s responsibility to check all of the ordered equipment on pick up and the Hirer must notify the owner of any breakages or missing items within 2 hours of receiving the equipment for hire. The Hirer acknowledges that it is aware of the proper use for which the equipment hired is designed and it has inspected the equipment and expressly agrees that the equipment is:
(i) in clean condition;
(ii) in satisfactory working order;
(iii) is fit for the purpose; and
(iv) is of a quality and specifications as ordered
Terms of Payment: The Hirer agrees to pay the owner’s hire charge and any other charges, including charges for loss, damage and repairs or any tax, GST, duty, levy or other expenses paid or payable by the owner at the rate and in the manner specified from the commencement date and time of the hire until the equipment is returned by the Hirer to the premises of the owner.
Hirers Obligations:
The Hirer must:
(a) accept responsibility for the equipment hired from the time of its pick up until collection return to the owner;
(b) be responsible for checking the order is correct on pick up.
(c) assume the risk of and indemnify and hold the owner harmless from and against any and all property damage and personal injury resulting from the use of the equipment and use the equipment in a proper, safe and prudent manner and only for the purpose and capacity for which it was designed.
(d) ensure all equipment is returned to the owner, in a clean, dry and properly packed condition with all pieces in place and if being collected, is readily acceptable. The Hirer must pay all cleaning or painting costs and for any damage resulting from not properly cleaned, maintained or due to wrong packing/storing of the equipment.
Property: The Hirer acknowledges that the owner may inspect the equipment at any time during the period of hire, whether notice of such inspection is given to the Hirer or not, and the Hirer shall provide all assistance and co-operation necessary to facilitate such inspection of the equipment. The Hirer shall indemnify the owner in relation to any action of trespass or any other action or claim against the owner in the course of the owner exercising its right to inspect the equipment.
Loss/Damage to Equipment: If on the return of the equipment to the owner the equipment is found by the owner to be in an unclean condition or not in a substantial working order, the Hirer shall pay to the owner the cost and expenses of restoring the equipment to a clean condition and good working order. The Hirer accepts full responsibility to compensate the owner for the value of the equipment or parts thereof which may be lost or stolen from the time of commencement of the hire, until the equipment is returned to the owner’s premises. This right shall not be prejudiced by or prejudice any other right under these terms. The owner’s staff is not required to be held liable for any breakages or missing items unless expressly evidenced, and agreed, between the owner and the Hirer.
Release and Indemnity: The Hirer hereby releases the owner from, and agrees to indemnify the owner in respect of any third party claims, action, suits, demands, costs and expenses for damage or injury to person, death, loss of income or damage caused to the Hirer or its property arising directly or indirectly out of the hire or use of the equipment by the Hirer or these terms.
Insurance: The Hirer must maintain at their own expense all appropriate policies of insurance:
(a) for theft and damage to the equipment hired in an amount not less than the full replacement cost of the equipment;
(b) for liability, property and casualty insurance cover in amounts necessary to fully protect the owner and its equipment against all claims, loss or damage whatsoever.
Set Up/Removal of Equipment: The owner is not responsible for the set-up of the equipment, unless otherwise stated, and agreed in writing between the owner and the Hirer.
Removal: The Hirer must not remove the equipment from the hirer’s premises, without the consent of the owner, except for the purpose of returning the goods to the owner’s premises.
Force Majeure: If the owner is unable at any time to perform any of its obligations whether wholly or partly by reason of any cause beyond its control (including without limitation, acts of god, inclement weather, strikes, lockouts, fires, riots, civil commotion or unrest, interference by civil or military authorities or act of war) the owner may give written notice to that effect to the Hirer, giving full particulars of such force majeure in which case the obligations of the owner under these terms shall, to the extent that they are affected by the force majeure, be suspended during the term of the force majeure. The owner shall not be liable for any loss or damage suffered by the Hirer as a result of any delays caused by such force majeure events.
ACCEPTANCE OF TERMS AND CONDITIONS: By making payment, the Hirer hereby unconditionally accepts these terms and acknowledges that its acceptance is a condition precedent to taking possession of the equipment from the owner.